Terms and conditions
Please read these Terms and Conditions before browsing www.wiliercr.com or writing to us from a bike's page. They apply to browsing the site and to the services we offer on it.
Customer service
For any question, comment, or inquiry, write to us at mercadeo@wiliercr.com or call us at +506 6094-5398.
Privacy
The only data we ask for on the site is what you enter in a bike's contact form: your name and, if you want, a message. We use that to open a WhatsApp conversation; the site does not store that information on a server of its own. See our Privacy Policy for more detail.
Prices
Prices shown on the site are in Costa Rican colones (₡), for reference, and include sales tax under current Costa Rican law. They are subject to change without notice. Before you buy, confirm the current price over WhatsApp with the store.
Product availability
All products on the site are subject to availability. If there is a supply issue or a model is out of stock, we will let you know over WhatsApp or email and offer you alternatives of equal or better quality and value. Colors and product images can vary depending on the device you are viewing the site on or on each unit's components.
Factory warranty claims
Every bike carries a factory warranty period during which you can file a claim with us. The product is evaluated at our service workshop or by an authorized technician to determine whether the warranty applies; if it does, the claim is approved and the replacement is coordinated directly with our sales team. For more information, write to us at mercadeo@wiliercr.com.
User agreement
By using the site or writing to us from it, you are confirming that you have read, understood, and accepted these Terms and Conditions. If you disagree with them, please do not send us personal information or make a commercial request through the site.
Protection of site content and graphics
The trade names, text, logos, buttons, icons, images, and other content on this site are protected under applicable law and licensed to Wilier Costa Rica, for the exclusive use of the services on this site. Reproducing, modifying, distributing, or publishing it through any medium without written authorization is prohibited. This document may be updated or expanded without notice, at Wilier Costa Rica's discretion.